help desk software

Metro Help Desk Support Tickets

Metro Help Desk Support Tickets

A help desk ticketing system will allow you to provide prompt and efficient support to your clients. Metro Help Desk comes by default with an integrated FAQ and manuals systems, thus allowing staff members to decrease response time and improve efficiency. Web based Work from anywhere, whether you are at your desk, on the road, or working from home, our trouble ticket software has the tools you need to access your customer service database. ...

RSD Bugtrack

RSD Bugtrack

RSD Bugtrack is an online help-desk/bug tracking/support ticket system which runs on PHP /MySQL. It has been designed from the ground up to offer a well rounded experience for both end users and admins/operators using the application. There are no limits to the application, so create as many projects/users/tickets that you need. UPDATE : v2.1.2 is now available. This version adds file uploads. Users can upload files while lodging a ticket,...

QuickTick - The Deployable Helpdesk

QuickTick - The Deployable Helpdesk

News and Updates – July 26, 2011 After a long hiatus of updates for this, here is an update. It fixes the uploaded files issue, some mail issues, and adds a bit more security. Simply overwrite/merge the files to update, or upload the files and navigate to http://yourdomain.com/quicktick/update.php. For questions on updating, simply view the Quicktick_v2.2.pdf documentation contained within the zip, or Click Here. Additional features include:...