Live Support Chat

Last Update

23 April 2013

Regular License

$15

Extended License

$75

Sales

182

The new and improved version of the Live Support Chat application has been re built from the ground up. And comes packed with features which you will find valuable when providing a support service to your customers online.

Features at a glance:

Easy Interface – The interface is clean and easy to navigate. All actions are conducted via ajax.

Proactive chats – Why wait for a user to start the chat? you can now approach them directly

Departments – Create as many departments as you need, and assign users to them

Transfers – You can transfer chats between operators

Operator Chat – Internal shout box style chat allows operators to keep abreast of whats happening

Localization – All of the text in the application is modifiable directly from the admin panel, you can also create different variations / languages

FeedBack – Create questions to gauge how happy your customers are with your service

ChangeLog 15/04/2013 Further UTF8 Improvements

09/04/2013 Resolved an intermittent installer bug

08/04/2013 Added improved support for UTF8 Resolved an intermittent fault with the users panel causing session issues Added WAV audio suport for browsers that do not support MP3 Added German Language