Support Ticket System - Opencart

Last Update

28 August 2013

Regular License

$25

Extended License

$125

Sales

27

Opencart is an ecommerce platform which really need support system . Tickets is a full featured, yet easy to use help-desk ticket support system.It is great for users and businesses who wish to keep track of and manage support requests online. You can create multiple tickets, search tickets, , create custom departments and assign and much much more.

Some Key features

Create n number of tickets. . User have to login to create tickets. Add attachments. Admin can set status resolved, resolving or delete or assign to other admin departments. Message is in conversation form. User or admin can know who have last updated the tickets. . Admin can create n numbers of departments. Admin can delete the ticket as well (Removed from backend and backend both) . Time zone is set for replied or creation of ticket. . Ticket ID’s no. is given. Clean code and design with browser compatibility. much more …

User Demo link : Click Me Username / Password : sumit@leopedia.com / demo

Admin Demo link : Click Me Username / Password : demo / demo

Note* You won’t able to save or create or delete tickets on demo version . Due to security.

Installation No files are replaced and modified, safe and sound , easy to install in 3 steps.

Updates

v2.0.0(27th august ) *Report bug fixed

V2.0.0(24/02/2013) * Bug fixed * Customer Email Notification added.

v1.0.0(18/12/2012) * Initial version released