Responsive Bootstrap Support Ticket System

Last Update: 25 March 2013
Regular License: $21
Extended License: $105
Sales: 60

How to update: just download the package and upload and replace the files with the existed files on your server

UPDATES: VERSION 1.4 / Mar 24, 2013

Captcha code how to fix errors if your server doesn’t support it help files added. users and tickets minor bug and designs has been fixed.

Captcha Code added

Mobile design improvements, you can now easily support your customers wherever you are right from your smart phone or tablet device User Friendly date format

View all of the tickets history

Reopen option added for all of the tickets Close any ticket immediately Organized tickets based on their priority and status

Feel free to resize your browser window to see how responsive the ticket system is, clean and organize

A proffesional support ticket system built on the Twitter Bootstrap framework.

Responsive layout and clean design for those who like their clients to get easily in touch with them and fully satisfy them.

Features

Automatic Email report clean and organize tickets viewer Tickets priority option Tickets search Smart tickets with 4 statuses: Open, Close, Pending, Replied admin panel add admins with different roles Department/role managment system Block/remove each user week/month Summary of how you have supported your clients summary chart and statistics

admins and users gravatar

Basic Features

Browser compatible Responsive design Built on Twitter Bootstrap framework HTML5 Clean codes and clear Documentation

Security has been always the most important fact! Great control over admins has been taken to a consideration, Each admin can add new admins with different roles, but only the parent administrator can remove the added ones.

Administrators and users can easily view all of their tickets history and respond.

Our new ticket system just made a revolutionary way of how the tickets are organized! tickets have 4 different statuses now:

Open tickets, the ones that are added recently and admin didn’t reply them yet Close tickets, are the ones that has been resolved and closed Pending tickets, the ones that admin replied but user again asked a question and it’s still pending to be answered Replied tickets, are the ones that admin answered but the ticket is still open, will be closed after a preiod of time

All of these systems are created to provide a much more better support system and make our clients completely satisfied, no more ticket missing or unsatisfied clients with their tickets colsed!

Summary page with great chart and statistics also let us know about how we have supported our clients in a specific period of time.

Notes

adding/removing/editing tickets on preview is disabled. Standard fonts used.