keyTicket, Simple Support Ticket System

Last Update
17 April 2013
Regular License
$13
Extended License
$65
Sales
31

keyTicket is a lightweight, portable PHP/MySQL ticket support system.

It packs a lot of features in a very small package.

Don’t forget to rate it if you’ve bought it!

Main features;-

Simple Web Installer to be up and running in no time, even for beginners. File transfers are implemented for you and your customers, easily turn them on/off BBCode support is another optional feature, including tags [b][/b], [i][/i], [u][/u], [list][/list], [s][/s], [a][/a] and [img][/img]

Multiple admins can be added. User accounts are generated automatically once a ticket is created. Users & Admins can login & view all their past and present tickets. Admins can lock and delete tickets. Automatic update checker, will let you know when keyTicket is out of date. Easy to use form for users, makes it painless to create new tickets. Built in Captcha to keep out bots and spam. Easily translatable, language files are kept separately! [Optional]Uses PDO for more secure & faster queries.

Try

Feel free to try out keyTicket at;

http://tinybox.co/keyTicket/

Admin

Or login to the admin area:

http://tinybox.co/keyTicket/login.php

User: Admin Pass: password

Version 1.2 (approved)

Converting MySQL to PDO for more secure and cleaner queries. Cleaning up code. Letting you choose allowed file-types from the config file. A page to add extra administrators. Adding simple email validation Improved BBCode—links, strikethrough, lists etc

Trying to implement all-round mobile support. Improved installer page Any other suggestions, let me know

Version 1.1 (approved)

-Corrected spelling errors, and empty variables. -Corrected install.php, so you will no longer have login errors. -Fixed XSS exploits in messages.

Extra(approved)

-Added dutch language (thanks to deNickNL!) -Updated documentation reflecting 1.1 -Fixed auto update check -Fixed sql Injection possibility on admin page